The Mediator's Handbook

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Resolve workplace and community conflicts with proven mediation frameworks that achieve 85% success rates. Professional mediators reveal step-by-step processes used in thousands of successful mediations, from family disputes to corporate negotiations, with complete guidance for both new and experienced practitioners.Why Professional Mediation… Přejít na celý popis

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Popis

Resolve workplace and community conflicts with proven mediation frameworks that achieve 85% success rates. Professional mediators reveal step-by-step processes used in thousands of successful mediations, from family disputes to corporate negotiations, with complete guidance for both new and experienced practitioners.

Why Professional Mediation Skills Are Essential:

Litigation costs average $50,000-200,000 per workplace dispute. Mediation resolves 85% of conflicts at under $5,000 while preserving relationships and preventing recurring issues.

What You''ll Master:

Five-phase mediation process - systematic approach that works across all conflict typesAdvanced communication techniques - defuse emotion and focus on underlying interestsMulti-party dispute strategies - manage complex organizational and family conflictsCultural competency methods - navigate diverse community mediation successfullyProfessional development pathways - certification requirements and career advancement

Real-World Applications:

Used by Fortune 500 companies, family courts, and community organizations worldwide. Practitioners report 90%+ client satisfaction and 65% reduction in recurring conflicts.

Master the skills that turn adversaries into allies. Essential for HR professionals, managers, community leaders, and anyone who deals with conflict.

Sdílet

Nakladatel
New Society Publishers
Rozměr
214 x 275 x 18
jazyk
angličtina
Počet stran
208
Hmotnost
548 g
isbn
978-0-86571-722-0
Vazba
měkká vazba
datum vydání
1.10.2012
ean
9780865717220

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