Difficult Conversations (HBR 20-Minute Manager Series)
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Mastering difficult conversations with confidence.You have to talk with a colleague about a fraught situation, but you''re worried that they''ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that''s constructive—not combative. Difficult Conversations walks you… Přejít na celý popis
Mastering difficult conversations with confidence.
You have to talk with a colleague about a fraught situation, but you''re worried that they''ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that''s constructive—not combative. Difficult Conversations walks you through:
Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon''t have much time? Get up to speed fast on the most essential business skills with HBR''s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
- Nakladatel
- Harvard Business Review Press
- Rozměr
- 137 x 182 x 9
- jazyk
- angličtina
- Vazba
- měkká vazba
- Hmotnost
- 96 g
- isbn
- 978-1-63369-078-3
- Počet stran
- 128
- datum vydání
- 16.02.2016
- ean
- 9781633690783
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