5.0 z 5 hvězdiček
pevná vazba357 Kč
Běžně 399 Kč
Cex Sells: New Inspiration for Valuable Customer Experiences
Kniha ( měkká vazba )
- Produkt je nedostupný.
Customer EXperience (CEX) is hot! But nowadays it gets harder and harder for companies to be distinctive. This book contains a broad collection of cases that show how front-runners world-wide have optimized their customer experience. Customer EXperience (CEX) is hot! Nowadays is more and more difficult for companies to be distinctive through the… Přejít na celý popis
Čtení či poslouchání pohádek před spaním je jeden z nejhezčích rituálů, které nám pomůžou ke klidné noci plné hezkých snů. Proto jsme vybrali několik audioknížek pro děti malé i větší a zlevnili je až o 40 %.
Více informací
K tomuto produktu zákazníci kupují
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Customer EXperience (CEX) is hot! But nowadays it gets harder and harder for companies to be distinctive. This book contains a broad collection of cases that show how front-runners world-wide have optimized their customer experience. Customer EXperience (CEX) is hot! Nowadays is more and more difficult for companies to be distinctive through the products they offer. So it is key to stand out by services offered in addition to these products. A focus on the customer experience is needed. A lot of companies realize this, but only few manage to be successful. They understand the theory and the process to get there, but what they lack are concrete tools to bring the theory into practice. ‘CEX SELLS’ is the inspiration book for companies that want to deliver distinctive customer experiences in order to achieve their business objectives. Beate van Dongen Crombags and Deborah Wietzes discuss the various ingredients needed to deliver perfect customer experiences. They include ingredients to define and design the optimal experience, but they also describe what is needed in the organization to be able to deliver and manage that desired experience. They show how front-runners worldwide have optimized their customer experience, and what other companies can learn from that. A book that will definitely inspire you to improve your own organization's customer experience!
- kategorie
-
Knihy »
Cizojazyčná literatura »
English literature »
Nonfiction »
Economy, Politics and Business
- Nakladatel
- BIS Publishers
- datum vydání
- 1.01.2016
- ean
- 9789063694449
- Počet stran
- 176
- jazyk
- angličtina
- Vazba
- měkká vazba
- isbn
- 978-90-6369-444-9
Hodnocení a recenze čtenářů Nápověda
0.0 z 5 0 hodnocení čtenářů
0× 5 hvězdiček 0× 4 hvězdičky 0× 3 hvězdičky 0× 2 hvězdičky 0× 1 hvezdička
Přidejte své hodnocení knihy
Vývoj ceny Nápověda
Získejte přehled o vývoji ceny za posledních 60 dní.
Maloobchodní cena
Minimální prodejní cena:
0 Kč
Nápověda
Články, které stojí za pozornost
-
-
-
-
-
-
-
-
-
-
-
-
