Redesigning Thinking

Kniha ( měkká vazba )

E-shopové listy

Při zaslání zboží balíčkem

K nákupu nad 99 Kč dárek zdarma v hodnotě 19 Kč

E-shopové listy

Tenkrát v Hollywoodu

Při zaslání zboží balíčkem

K nákupu nad 999 Kč dárek zdarma v hodnotě 397 Kč

Tenkrát v Hollywoodu

American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesn’t work. But there is a way to make it work – it’s called design. In Redesigning Thinking, Clive Grinyer discusses service design – the holistic process of… Přejít na celý popis

K tomuto produktu zákazníci kupují

Popis

American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesn’t work. But there is a way to make it work – it’s called design. In Redesigning Thinking, Clive Grinyer discusses service design – the holistic process of managing all the points in a customer’s journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them.

Sdílet

Nakladatel
De Gruyter
Rozměr
171 x 240 x 19
jazyk
angličtina
Vazba
měkká vazba
Hmotnost
466 g
isbn
978-3-11-139282-0
Počet stran
266
datum vydání
16.06.2025
ean
9783111392820

Hodnocení a recenze čtenářů Nápověda

0.0 z 5 0 hodnocení čtenářů

5 hvězdiček 4 hvězdičky 3 hvězdičky 2 hvězdičky 1 hvezdička

Přidejte své hodnocení knihy

Vývoj ceny

Vývoj ceny Nápověda

Získejte přehled o vývoji ceny za posledních 60 dní.

Maloobchodní cena Minimální prodejní cena: 908 Kč Nápověda